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Pengelolaan Pengetahuan di CV Nusantara Technology Solution

Knowledge management in the archipelago CV Technology Solution

2016
Undergraduate Theses from JBPTUNIKOMPP / 2016-11-21 13:12:01
By : Diki Rahayu NIM. 10111515, Perpustakaan UNIKOM (rahayudiki33@gmail.com)
Created : 2016-11-21, with 11 files

Keyword : Knowledge management, text mining, TF-IDF, tutnover, VSM.
Url : http://alumni.unikom.ac.id

CV. Nusantara Technology Solution adalah startup company di Kota Bandung yang bergerak dibidang konsultan IT serta penelitian produk-produk digital terutama website dan mobile. Permasalahan-permasalahan yang terjadi di CV. Nusantara Technology Solution adalah hilangnya knowledge pengalaman pengerjaan proyek seiring dengan keluarnya pegawai tetap maupun pegawai kontrak. Permasalahan lain yang terjadi di CV. Nusantara Technology Solution adalah belum adanya media sharing antar pegawai sehingga ketika seorang anggota tim pengerjaan proyek mendapatkan pengetahuan baru yang dapat mempermudah pengerjaan proyek, anggota tim lain tidak dapat mengetahui pengetahuan baru tersebut. Dengan menerapkan konsep Knowledge Management, CV. Nusantara Technology Solution bisa mengelola pengetahuan baik yang mudah dikelola (explicit) maupun pengetahuan yang sulit dikelola (tacit) karena berupa pengalaman yang setiap individu. Model SECI yang digunkan adalah externalization dan internalization. metode yang digunakan adalah text mining dengan algoritma TF-IDF (Term Frequency-Inverse Document Frequency) serta VSM (Vector Space Model) untuk mencari nilai similaritas antara keyword dan dokumen untuk pencarian pengetahuan yang ada dalam sistem. Sistem pengelolaan pengetahuan yang dibangun untuk meminimalisir kehilangan pengetahuan pegawai serta memudahkan dalam sharing pengetahuan antar pegawai. Berdasarkan hasil pengujian baik secara blackbox ataupun wawancara dapat disimpulkan bahwa sistem yang dibangun sudah membantu perusahaan dalam meminimalisir kehilangan knowledge akibat dari turnover pegawai. serta membantu pegawai dalam sharing pengetahuan.

Description Alternative :

CV. Nusantara Technology Solution is a startup company in Bandung, which is engaged in IT consulting and research products, especially digital and mobile websites. The problems that occur in the CV. Nusantara Technology Solution is the loss of knowledge of project experience in line with the release of permanent employees and contract employees. Another problem that occurs in the CV. Nusantara Technology Solution is the absence of media sharing among employees so that when a member of the project team acquire new knowledge to facilitate the project, members of the other team can not know the new knowledge. By applying the concept of Knowledge Management, CV. Nusantara Technology Solution can manage both easy to manage knowledge (explicit) as well as the knowledge that hard to manage (tacit) because it is the experience of each individual. SECI model, we choose the externalization and Internalization. the method used is text mining algorithms TF-IDF (Term Frequency-Inverse Document Frequency) and VSM (Vector Space Model) to find the value of similarity between the keywords and search the document for existing knowledge in the system. Knowledge management system that is built to minimize the loss of employee knowledge and facilitate the sharing of knowledge among employees. Based on the test results either in blackbox or interviews can be concluded that the system has helped the company in minimizing the loss of knowledge as a result of employee turnover. and assist employees in sharing knowledge.

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PropertyValue
Publisher IDJBPTUNIKOMPP
OrganizationP
Contact Namedyah@unikom.ac.id
AddressJl. Dipati Ukur No.116 Lt.7
CityBandung
RegionWest Java
CountryIndonesia
Phone022-2533825 ext.112
Fax022-2533754
Administrator E-mailperpus@unikom.ac.id
CKO E-mailperpus@unikom.ac.id